Terms of Service
What you can expect from Jolly, and what we ask of you in return.
Version 1.0 · Effective 28 September 2026
The short version
- Jolly is live online play for adults 55+. It is not medical care.
- ₹5,999 for one year, GST included. One payment, no automatic renewal.
- Membership is not refundable — which is exactly why the introductory class is free. Try it first.
- Only do what feels safe. Stop if anything hurts.
- Your account is your WhatsApp number. Do not share it.
Who we are
Jolly is operated by Noble Corp, a sole proprietorship of Naresh Bishandas Sareen, of 22 A/B, 1st Floor, Shop No. 8, Yogesh House, 2412 East Street, Pune, Maharashtra 411001. By booking a class or joining as a member you agree to these terms.
Jolly is not medical care
This is the most important thing on this page.
Jolly is an education and wellbeing programme. It is not medical advice, not diagnosis, not treatment, and not physiotherapy. Our staff, coaches and hosts do not provide individual medical guidance during or outside sessions.
Our Brain-Body Skills check-ups are not clinical tests. They do not diagnose dementia, Alzheimer's disease, Parkinson's disease, or any other condition, and a Jolly report must never be used in place of seeing a doctor.
If you have a health condition, have fallen in the past year, use a walking aid, or have been advised to limit exercise, speak to your doctor before joining in physical activity. If anything hurts, makes you dizzy, or feels unsafe — stop immediately. You are always the judge of what is safe for your own body.
In a medical emergency, call your local emergency number. Do not message us and wait.
Your account
Your WhatsApp number is your account. We verify it with a one-time code. Keep that code to yourself — anyone with it can sign in as you.
If a family member books on your behalf, we will message you to confirm the number is really yours before we start sending you class links.
Tell us if your number changes, so you do not miss your classes. We can change it for you.
What membership includes
- Three live online sessions each week, about 40 minutes each.
- One Jolly play kit delivered to your address in India.
- A Brain-Body Skills check-up at the start, then every three months.
- Progress reports in plain language.
- Reminders and support on WhatsApp.
- A monthly Saathi check-in call.
Session times, hosts and activities may change. If we change the schedule we will tell you in advance on WhatsApp.
Payment
Membership is ₹5,999 for one year, inclusive of GST. It is a single payment. There is no automatic renewal — nothing will be taken from your account again unless you actively choose to renew.
Payment reserves your membership. Its one-year period starts when we assign your first paid class batch, not on the day payment is taken.
Payments are processed by Razorpay. We do not see or store your card or UPI details. A GST invoice is issued for every payment.
We sometimes offer a smaller starter option through our team. Where two payments are made in parts, the total is higher than paying for the year at once; the exact amounts are always shown before you pay.
Refunds, cancellation and pausing
Full details are in our Refund & Cancellation Policy. In short: membership is not refundable, but you may pause for up to 60 days a year at no cost, and we return money without argument if we charged you twice, failed to activate your membership, or could not deliver what you paid for.
Your play kit
The kit is yours once your membership is paid. It is despatched after payment clears, to an address in India. Tell us promptly if anything arrives damaged and we will replace it at our cost. Your membership continues unchanged.
What we ask of you
- Take part in a way that is safe for you. Skip anything that does not feel right.
- Clear the space around you before moving activities. Have a sturdy chair within reach.
- Be kind to other members and to our hosts.
- Do not record, copy or re-share our sessions, kit materials or reports.
- Do not share your joining link. It is personal to you.
We may end a membership, with a pro-rata refund, if someone behaves abusively towards staff or other members.
Recording and privacy in class
We may record sessions for training and quality. You are never required to switch your camera on. If we would like to use your name, photograph or words in our marketing, we will ask you separately, and you may say no or change your mind later.
Things outside our control
Live online classes depend on your internet connection, your device and third-party services. We cannot guarantee an uninterrupted service. If we fail to deliver sessions you have paid for over a sustained period, we will extend your membership or refund the affected days.
Our liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited — including your rights under the Consumer Protection Act, 2019.
Subject to that, our total liability to you in connection with Jolly is limited to the amount you have paid us in the twelve months before the claim.
You take part in physical activity at your own discretion and responsibility, having been told clearly and repeatedly to stop if anything feels unsafe.
Complaints
Tell us first — most things are fixed in a day. If you are still unhappy, write to our Grievance Officer, Vikas Rana, at hello@jollyplay.in. We acknowledge within 48 hours and aim to resolve within one month, as required by the Consumer Protection (E-Commerce) Rules, 2020.
Governing law
These terms are governed by the laws of India, and the courts at Maharashtra have jurisdiction.
Who to contact
- Legal entity:
- Noble Corp, a sole proprietorship of Naresh Bishandas Sareen
- Registered office:
- 22 A/B, 1st Floor, Shop No. 8, Yogesh House, 2412 East Street, Pune, Maharashtra 411001
- GSTIN:
- 27BDLPS2145D1ZJ
- Grievance Officer:
- Vikas Rana — hello@jollyplay.in